PRIVACY POLICY

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we may collect from you, and how it is used. By using our Web site, you are accepting the practices described in this policy.

What information are you collecting? We collect personal information that can be used to identify you individually, such as your name, mailing address, phone number, email address, credit card number, and financial information.

How and when do you collect this information? We collect personal information from you when you provide it to us.

How is my information used? We use personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Web site.

The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 Will you disclose the information you collect to outside third parties? We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing. 

 What safeguards are in place? We are obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, use, collection, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our commitment to protect the personal information it holds.

 What else should I know about my privacy when online? Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

 Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Classical Yoga International and their employees will never share staff or students’ private information without their prior consent or a court ordered search warrant presented by the police.

 

ADMISSIONS REQUIREMENTS & POLICY

Students’ requirements for any certification program is Fourteen years of age or older.  If student is under 19 years of age they must have a parent’s consent and signature. Physically able to participate in a minimum of 80% of the physical Yoga practice.  If this is in question, the school principal may request a letter from the student’s doctor giving the student clearance to participate. School Principal will make the decision on if a student is accepted into the program.  Applicants must be deemed qualified and physically able to participate in order to be admitted into the any certification program.

Admission to programs will be granted on a “first qualified, first served” basis.

 

FEES REFUND POLICY

In extenuating circumstances, such as bereavement or serious illness, the course can be deferred to a later date, subject to availability. NO REFUNDS, CREDITS OR TRANSFERS ARE AVAILABLE ON CANCELLATION DURING OR AFTER THE START DATE OF ANY TEACHER TRAININGS.

 

WITHDRAWL PROCEDURE

A student may be entitled to a refund of tuition fees in the event that:

 The student provides written notice to the institution that he or she is withdrawing from the program; or

The institution provides written notice to the student advising that the student has been dismissed from the program.

 The written notice of withdrawal or dismissal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered. 

 The notice of withdrawal or dismissal is deemed to be effective from the date it is delivered.

 The refund to which a student is entitled is calculated on the total tuition fees due under the contract.  Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.

 If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.

REFUND POLICY FOR STDUENTS

 A) Refunds before the program of study begins:

(1) If written notice of withdrawal is received by the institution within 7 days after the contract is made, and before the commencement of the period of instruction, the institution may retain 5% of the total tuition and fees.

(2) If written notice of withdrawal is received by the institution less than 30 days before the commencement of the period of instruction specified in the contract, and more than 7 days after the contract was made, the institution may retain 10%

B) Refunds after the program of study starts:

(1) If written notice of withdrawal is received by the institution or a student is dismissed before 10% of the period of instruction specified in the contract has elapsed, the institution may retain 30% of the tuition.

(2) If written notice of withdrawal is received by the institution, or a student is dismissed after 10% and before 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition.

(3) If a student withdraws or is dismissed after 30% of the period of instruction specified in the contract has elapsed, no refund is required.

 

C) Refunds owed to students must be paid within 30 days of the institution receiving written notification of withdrawal and all required supporting documentation, or within 30 days of an institution’s written notice of dismissal.

 

Where a student did not meet the institutional and/or program specific minimum requirements for admission through no misrepresentation or fault of their own, the School must refund all tuition and fees paid under the contract, less the applicable non-refundable student application or registration fee.

 Where a student withdraws or is dismissed from their program, they are entitled to 100% refund of any as-yet to be received consumables that have been pre-paid.

DISPUTE RESOLUTION/GRADE APPEAL POLICY & PROCEDURE

 CYI provides an opportunity for students to resolve disputes of a serious nature and to appeal grades in a fair, reasonable and equitable manner. The policy applies to all CYI  students who are currently enrolled or were enrolled 6 months prior to the submission of their concern to the

SCHOOL PRINCIPAL.

Procedure for Student Disputes:

When a concern arises, the student should first attempt to address the concern with the individual most directly involved. If the student is not satisfied with the outcome at this level, the student should put his/her concern in writing and deliver it to the School Principal.

The School Principal will arrange to meet with the student to discuss the concern and desired resolution as soon as possible but within five school days of receiving the student’s written concern.

Following the meeting with the student, the School Principal will conduct whatever enquiries and/or investigations are necessary and appropriate to determine whether the student’s concerns are substantiated in whole or in part. Those enquiries may involve further discussion(s) with the student either individually or with appropriate CYI personnel. All communications must be in writing.

The necessary enquiries and/or investigations shall be completed and a response provided in writing to all involved as soon as possible but no later than 10 school days following the receipt of the student’s written concerns.

If it is determined that the student’s concerns are not substantiated, the School will provide a written explanation of the decision and deny the complaint; or

If it is determined that the student’s concerns are substantiated in whole or in part, the Institution will propose a resolution.

The response must specify that the student will have five school days to appeal the decision.  A copy of the decision and all supporting materials shall be given to the student, a copy will be placed in the School’s Student Conduct File and the original will be placed in the student file.

 

If the student is not satisfied with the determination of the School Principal, the student must advise the School Director as soon as possible but within five school days of being informed of the determination.

The School Director will review the matter and if necessary, may meet with the student as soon as possible but within five school days of receipt of the student’s appeal.

The original decision will either be confirmed or varied by the School Director in writing within five school days after receipt of the student’s appeal or, if a meeting with the student occurred, within five days of that meeting. At this point the School’s dispute resolution process will be considered exhausted.

 

PROCEDURE FOR GRADE APPEAL

If a student is dissatisfied with a grade received and can provide evidence that a higher grade is warranted, he/she should discuss with his/her instructor. The instructor will reconsider the grade and, if warranted, assign a different grade.

If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she should submit a written appeal to the School Principal.

The School Principal will obtain a copy of the assignment/test in question from the instructor and will have another instructor re-assess the test. .

If the student achieves a higher grade on re-assessment, the higher grade will be assigned to the student. If the student achieves a lower grade on re-assessment, the original grade will be retained.

The grade will be considered final and cannot be appealed.

The decisions on the grade appeal will be provided to students within 30 days.

ATTENDANCE & TARDINESS POLICY

To obtain certification and letter of completion students must attend 80% of the classes and be punctual.  However, we understand that emergencies and conflicts do arise so we have devised a procedure to allow students to make-up missed classes. All students are expected to arrive before class begins.   They must be ready and prepared to begin class on time.

Tardiness and leaving class early is subtracted from the total time of the program and counts against the attendance record.  If a student is more than 15 minutes late they will be locked out of class that day and will need to remake the class by booking a private session with the instructor.

For example, if a student is late by 10 minutes for 5 days during the program that will equal 50 minutes of missed class time.  In this case, the student would have to pay to make-up this missed 50 minutes of class in order to learn the missed content as per the Attendance Procedure.

 

WITHDRAWAL POLICY

If a student decides to withdraw from a program, he/she must provide a dated, written, notice of withdrawal to the School Principal.   Refunds are calculated according to institutions Refund Policy and the date on which the written notice of withdrawal is received will be used to determine any refund owing.

 

ANTI-HARASSEMENT POLICY

Harassment against Members of Protected Class. We do not permit managers, employees, teachers, independent contractors, students, or others in the workplace to harass any other person because of age, gender (including pregnancy), race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status, genetic information, or any other basis proscribed by law.

Sexual Harassment

We do not permit managers, employees, teachers, independent contractors, students, or others in the workplace to sexual harass anyone and it is not tolerated in the studio.

Sexual harassment refers to any unwelcome sexual attention, sexual advances, requests for sexual favors and other verbal, visual or physical conduct of a sexual nature when:

(a) Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment;

(b) Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual;

(c) Such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance; or

(d) Such conduct has the purpose or effect of creating an intimidating, hostile or offensive working environment.

Examples of sexual harassment include unwanted and unnecessary physical contact; offensive remarks (including unwelcome comments about appearance); obscene jokes or other inappropriate use of sexually offensive language; the display in the studio of sexually suggestive objects or pictures; and unwelcome sexual advances by teachers, students, customers, clients, or other visitors to a studio. Non-physical gesture, behavior, unnecessary physical contact, verbal suggestion, or innuendo may constitute sexual harassment.

Sexual Misconduct

We prohibit sexual misconduct in our studio. Sexual misconduct is any unsolicited and unwelcome sexual advance including requests for sexual favors, sexual touching, and verbal, visual, or physical conduct that creates a sexually hostile environment in a yoga class or studio. Teachers must maintain professional relationships with their students. This includes appropriate social and sexual boundaries. Teachers must create and maintain a safe environment that engenders trust and mutual respect with the students. Teachers shall not initiate or engage in any sexual conduct, sexual activities, or sexualizing behavior involving a student even if the student attempts to create a sexual relationship. All forms of sexual involvement with students are unethical and constitute sexual misconduct.

Teachers recognize the unique power and imbalance of the student-teacher relationship. While acknowledging the complexity of yoga relationships, teachers shall not exploit the trust and dependency of students. Teachers shall avoid any dual relationships with students (e.g., business, personal, or sexual relationships) that could impair their professional judgment, compromise the integrity of their instruction, and/or use the relationship for their own gain. Teachers understand that a yoga studio is a place of deep spiritual work and transformation. Teachers shall not make comments, gestures, or physical contact of a sexual nature with their students, even if the student invites such conduct. Sexual misconduct will not be tolerated under any circumstances.

Retaliation

No hardship, loss, benefit or penalty may be imposed on an employee or student in response to:

Filing or responding to a bona fide complaint of discrimination or harassment.

Appearing as a witness in the investigation of a complaint.

Serving as an investigator of a complaint.

 Lodging a bona fide complaint will in no way be used against the employee or student or have an adverse impact on the individual’s employment or graduation status. However, filing groundless or malicious complaints is an abuse of this policy and will be treated as a violation.

Any person who is found to have violated this aspect of the policy will be subject to discipline up to and including termination of employment.

Confidentiality

All complaints and investigations are treated confidentially to the extent possible, and information is disclosed strictly on a need-to-know basis. The identity of the complainant is usually revealed to the parties involved during the investigation, and the School Principal will take adequate steps to ensure that the complainant is protected from retaliation during and after the investigation. All information pertaining to a complaint or investigation under this policy will be maintained in secure files.

STUDENT CODE OF CONDUCT & DISMISSAL POLICY

Students, employees and independent contractors are expected to meet and adhere to the Code of Conduct set out in this policy while completing a program of study at Classical Yoga international School. If necessary, students should request clarification from the School Principal. “Student” means a person who is presently enrolled at CYI, including students participating in work experience or Karma classes. We are committed to holding high ethical standards for our yoga teachers. We believe that it is the responsibility of a teacher to ensure a safe environment in which our students can grow physically, mentally, and spiritually. Students are looking for guidance from teachers with authenticity, experience, and wisdom. Our Code of Conduct was developed to protect our students in this potentially vulnerable relationship with their teachers and to uphold the highest professional standards.

 

Code of Conduct

Financial Practices:

Teachers will discuss all fees and financial arrangements in a straight forward in professional manner. Teachers will manage their business affairs according to recognized standard business and accounting practices. Teachers are encouraged to render services to individual or groups in need without regard to financial remuneration. Teachers will neither receive nor pay a commission for referral of a student

Student-teacher relationship:

Teachers shall demonstrate high regard for the moral, social, and religious standards of their students. Teachers shall avoid imposing their personal beliefs on their students, although they may express them when appropriate in the class and in a sensitive and careful manner. Teachers recognize the trust placed in them by students and the unique power of the student-teacher relationship. Teachers shall avoid exploiting the trust and dependency of students. Teachers shall avoid dual relationships with students (e.g. business, close personal or sexual relationships) that may impair their judgment, compromise the integrity of the teachings and/or use the relationship for their personal gain. Teachers shall not engage in harassment, abusive words or actions, or exploit students. Teachers recognize that the teacher-student relationship involves a power imbalance and shall exercise caution if the teacher chooses to get into a personal relationship with a student. Teachers shall uphold the highest of moral standards. Teachers shall strive to ensure that their intentions, actions, and speech are based on honesty, compassion, selflessness, trustworthiness, and transparency. Teachers recognize that the process of learning is never complete, and they shall avoid portraying themselves as “enlightened” or “spiritually advanced.” Teachers recognize that they are walking on the spiritual path along with their fellow teachers and students. Teachers shall cultivate an attitude of humanity in their teaching and dedicate their work to something greater than themselves.

While on CYI premises, students, employees, and independent

Contractors must comply with all applicable CYI Certification policies, including the Attendance Policy, Non-harassment policy, and Retaliation Policy.

Must treat all students and staff with respect and must not engage in physically aggressive, threatening, harassing, discriminatory or otherwise offensive behavior.

Must not steal, misuse, destroy or deface CYI property.

Must not consume, possess or distribute alcohol or controlled or restricted

substances.

Must not contravene any provision of the Canadian Criminal Code or any other federal, provincial, or municipal statute or regulation.

Must not talk poorly of other students.

Must uphold professional appearance and personal hygiene will be

maintained at high standards.

No breach of confidentiality will be tolerated.

 The above list sets out examples of prohibited conduct. It is intended to help

students, employees, and independent contractors understand the type of conduct

that will be subject to discipline and is not exhaustive.

Students who violate the Code of Conduct will be subject to the procedures and

discipline outlined below, which may include immediate dismissal from the institution.

 

Procedure:

1) All concerns relating to student misconduct shall be directed to the School Principal. Concerns may be brought by staff, students or the public.

2) The School Principal will arrange to meet with the student to discuss the concern(s) within 5 days of receiving the complaint. If the alleged conduct is of such a serious nature that an immediate dismissal may be warranted, the School Principal will meet with the student as soon as is reasonably possible.

3) Following the meeting with the student, the School Principal will conduct whatever further inquiry or investigation is necessary to determine whether the concerns are substantiated.

4) Any necessary inquiries or investigations shall be completed within 5 days of the initial meeting with the student.

5) The School Principal will meet with the student and do one of the following:

(a) Determine that the concern(s) were unsubstantiated;

(b) Determine that the concern(s) were substantiated, in whole or in part, and either:

(i) Give the student a warning setting out the consequences of further misconduct;

(ii) Set a probationary period with appropriate conditions; or

(iii) Dismiss the student from the training program School Principal of CYI will deliver to the student a letter of dismissal and a calculation of refund due or tuition owing.

 

 6) The School Principal will prepare a written summary of the determination. Both the School Principal and the student will sign two copies. A copy shall be given to the student and the original will be placed in the student file. 7) If the student is dismissed and a refund is due to the student, CYI will ensure that a refund is forwarded to the student within 30 days of the dismissal.

8) If the student owes tuition or other fees to the institution, CYI may undertake the collection of the amount owing.

BEHAVIOR MANAGEMENT CYCLE

Our approach to discipline is rooted in a belief that the learning environment is sacred. We will do whatever it takes it take to make sure that every student is safe (physically, emotionally, mentally, and intellectually) and that every student has the chance to learn without needless disruptions. We have very high expectations for scholar behavior in order to create and preserve a focused learning environment.

MEALS

Breakfast and lunch will be available at Best. School menus can be found under our Frequently Asked Questions page. All students will need to complete a form that enables the school to participate in the free or reduced-price meal program. Candy, gum, and soda are not allowed to be eaten at school.

UNIFORMS

Uniforms unite us as a community. When you look at a group of scholars in a Best uniform, it is a powerful visual statement of our community. Uniforms reduce distractions and clothing competition. They eliminate about purchasing and planning outfits, and eliminate distraction. Uniforms make us all equal. We all have the same mission.